Privacy Policy

Effective on October 3, 2013

This privacy policy describes how Netensity Corporation ( ‘ Netensity ‘ ) collects and uses the personal information you provide on our Web site: www.netensity.com and through our service movegistics.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and use of personal information

We collect the following personal information from you

Contact Information such as name, email address, mailing address, phone number
Unique Identifiers such as user name, account number, password
Preferences Information such as product wish lists, order history, marketing preferences

We also collect the following information from you

Information about your business such as company name, company size, business type
As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

Fulfill your order
Send you an order confirmation
Assess the needs of your business to determine suitable products
Send you requested product or service information
Send product updates or warranty information
Respond to customer service requests
Administer your account
Send you a newsletter
Send you marketing communications
Display content based upon your interests

Choice/opt-out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@netensity.com .

Information sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your Movegistics subscription order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

as required by law such as to comply with a subpoena, or similar legal process
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
if Netensity is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
to any other third party with your prior consent to do so.

Co- branded relationships

At times we may enter into co-branded relationships. When we enter into these types of relationships we will share your name and email address in order for our co-branded partner to provide related services to you. Our privacy policy does apply to the information collected on these co-branded sites.

Third party e-commerce solutions provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.

Cookies and other tracking technologies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personal information you submit while on our site.

We use both session ID cookies and persistent cookies. A user’s session cookie for a website exists in temporary memory only while the user is reading and navigating the website. When an expiry date or validity interval is not set at cookie creation time, a session cookie is created. Web browsers normally delete session cookies when the user closes the browser. A persistent cookie remains on your hard drive for an extended period of time. A persistent cookie will outlast user sessions. If a persistent cookie has its Max-Age set to 1 year, then, within the year, the initial value set in that cookie would be sent back to the server every time the user visited the server. This could be used to record a vital piece of information such as how the user initially came to this website. For this reason persistent cookies are also called tracking cookies. You can remove persistent cookies by following directions provided in your Internet browser’s ‘ help ‘ directory.If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Links to other web sites

Our site includes links to other Web sites whose privacy practices may differ from those of Netensity. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Google Integrations

If you choose to connect your Gmail or any other Google application with Serwiz, you may use the following features and allow Serwiz access to your Google user data:

1. Gmail Integration

By using Gmail integration, you will allow access to information associated with your account on Google, see your primary google account email address, view your email messages and settings, send email on your behalf, calendars, subject lines. In addition, Serwiz will be able to read, modify, create, and send emails from your connected gmail account. Serwiz will store replies, outgoing mail, email headers, subject line, distribution lists, aliases, time sent, and Email bodies.

We will not transfer this Gmail data to others unless doing so is necessary to provide and comply with applicable law, or as part of a merger, acquisition, or sale of assets. Serwiz will not use this Gmail data for serving advertisements.

2. Google Calendar Integration

Serwiz will have access to your Google Calendar in order to enhance our calendar tool, and allow you to sync your google calendar with Serwiz calendar. Serwiz will have the ability to create or change your calendars, and update individual calendar events.

3. Gmail Add-on

When Serwiz Add-on for Gmail is running within an opened email,
1 .It will have access to view your email messages and email message metadata.
2. It can create a network connection to read and write data from an external service, which, in this case, is the Serwiz Platform.

Social media widgets

Our Web site includes Social Media Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the Twitter, Facebook, Gmail, Google Reader, Linkedin, Myspace, Delicious, digg, reddit, StumbleUpon, Google Bookmarks, ycombinator, Bing, blinklist, Sphinn, posterous, tumblr.

Security

The security of your personal information and our clients information is important to us. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL).

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@netensity.com

In order to make a purchase from us, you must use our shopping cart provider to finalize and pay for your order. Its privacy policy and security practices will also apply to your information. We encourage you to read that privacy policy before providing your information.

Location Data

The Mover BOL app collects location data to enable location tracking and ETA calculation even when the app is closed or not in use.

Additional policy information

Correcting and Updating Your Personal Information

To review, delete or update your personal information to ensure it is accurate, contact us at support@netensity.com. We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@netensity.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information related to data collected through the Movegistics CRM website

Netensity collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes.

Access to data controlled by our clients

Netensity has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Netensity’s Client (the data controller). If the Client requests Netensity to remove the data, we will respond to their request within 30 business days.

Choice

We collect information for our clients, if you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly.

Service provider, sub-processors/onward transfer

Netensity may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Data retention

Netensity will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Netensity will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification of privacy policy changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact information

You can contact us about this privacy Policy by writing or email us at the address below:

Netensity Corporation

850 Iron Point Rd,
Folsom, CA, United States 95630
Email: support@netensity.com
Phone: 1-855-222-8488